Today’s customers demand superlative, consistent & predictable experience while interacting with brands irrespective of the channel being used for interaction – face to face direct, web, contact center, chat. Brands are looking to maximize the value at every step of their customer’s journey. SAP Hybris offer customers a comprehensive suite of sales, service, marketing and e-commerce solutions called SAP Hybris Customer Engagement & Commerce ( SAP Hybris CEC ) platform that is well integrated to backend SAP ERP and the S/4 HANA. The solutions that are being offered as part of SAP Hybris CEC platform is as below:
Target Business benefits with CRM:
GlobalSoft is a recognized SAP Gold Service Partner and Strategic CRM Partner that works very closely with SAP.GlobalSoft is involved with SAP Cloud for Customer (C4C) and SAP CRM since inception; and has been a ramp-up partner for several of the recent CRM products & releases.Rest assured, GlobalSoft is a recognized brand player, deeply qualified and committed to work with you to deliver on your CRM needs.
GlobalSoft’s approach to delivering SAP Hybris Cloud for Customer/Cloud for Sales/Cloud for Service implementations:
We follow SAP’s classical approach of:
GlobalSoft’s approach to delivering on-premise solutions of SAP Hybris Customer Engagement & Commerce. We follow SAP’s classical approach of:
Our experienced consultants will work with clients on the details of each phase.
Benefit from GlobalSoft’s experience delivering many Cloud for Customer and SAP CRM implementations:
Leverage from our highly experienced professionals for assured success.
Implement Cloud for Customer or SAP CRM in WEEKS!
Based on our experience with Cloud for Customer / Cloud for Sales / Cloud for Service / SAP CRM / SAP ERP, GlobalSoft offers “PowerPak” solutions and “Accelerators” to achieve rapid time-to-value and increased user adoption.
GlobalSoft offers several flavors and options for the PowerPak implementations depending on your need of functionality and integration.
Our experienced consultants will work with clients to determine the fit-gap w.r.t our packaged offerings & make appropriate recommendations.
PowerPak for SFA details
Please contact us for more information on solutions offered by GlobalSoft.